Claims Process

Claims

How to make a claim?


With Paramount iD by your side, your journey to justice is simple. The easiest and quickest way for us to help you is to give us a call, for free, on 0800 368 9780 and one of our highly trained and experienced team members will listen to your needs and explain how we can help.

If you’d prefer someone to call you back, you can fill in our online claim form and one of our team will call you back within 30 minutes, during our normal working hours.

You can also text ‘NOISE’ to 88802 and we will get back to you without delay.

We will offer you impartial advice, and we will not charge you a penny at any stage of the process.




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Step 1

Contact us for free, no obligation chat

For most people this first step can feel daunting, but there’s no need to worry. Our compassionate and friendly team help and advise people just like you on a daily basis. We’re here to assist you through the process, and we won’t pressure you into making any decisions.



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Step 2

Assessing your circumstances

Every individual’s circumstances are different. This is where our 30 years collective experience sets us apart from most other claims management companies.

Our highly trained team have extensive knowledge of many industries that can be harmful to health, and it is very likely we will have previously helped someone with a similar background to you.

When speaking with our advisors we will assess your individual circumstances and advise you about how we may be able to help.

Then, the decision as to whether you wish to proceed with a claim is yours and you will not be put under any pressure to do so.



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Step 3

Your hearing test

Once we have assessed your circumstances and advised that we can help, we will arrange for you to have your hearing tested somewhere local to you, completely free of charge. One of our specialists will be present and, if the results of the hearing test show damage caused by the noise you have been exposed to at work, they will advise you of the results of the test and explain the next steps of the claim process.

If your claim is for an industrial disease other than Noise Induced Hearing Loss, and we have advised that we can help, you will skip Step 3 and go straight to Step 4.



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Step 4

Your solicitor starts your claim

We have a nationwide panel of expert solicitors and, if you choose to progress with your claim, we will recommend your claim is dealt with by a law firm with the most appropriate expertise dependent upon your circumstances.

Your solicitor will then gather all the necessary evidence to support you in your claim and will notify your past or present employer of your intention to claim damages for the harm they have caused you.

We only work with solicitors that operate on a genuine no win no fee basis, so you can relax, safe in the knowledge that you will never be asked to contribute towards any costs during the running of your claim.



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Step 5

Your solicitor negotiates a settlement

Each case is different, and some cases will settle quicker than others. It all depends on the circumstances of each individual case. For example, someone who is claiming against one employer will normally have their case settled quicker than someone who has been affected by multiple employers.

Throughout the process your solicitor will be in constant negotiation with the other party and they will let you know of any offers made. They will advise you whether they think any offer made is fair, but the decision to accept, or not, is yours. Your solicitor will have many years’ experience with similar claims and will be able to assist you in making the right decision.



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Step 6

Your claim settles

If your claim is successful, you will be awarded your compensation.

Only if your claim is successful will your solicitor charge you a fee. This is capped at 25% of the compensation you receive.

It is important to remember that your claim will be ran on a no win no fee basis, meaning if your case is unsuccessful you will not need to pay anything towards the running costs of your claim. You can make your claim with the peace of mind that you won’t be left out of pocket in any way.



LOCATION

Manchester




OUR OFFICE

2nd Floor Tresco House
149-153 Oxford Road
Manchester
M1 7EE